Texting is for more than just talking. Discover our powerful suite of features designed to help your business grow.
Business Text Messaging
SMS messaging services help your business enhance marketing and communication strategies by enabling 1-on-1 texting on an existing line or a new dedicated number.
- Have 2-way conversations
- Text large groups at once
- Personalized numbers
Business Texting Is Better for Customer Support
Today’s consumers want brands to have a simple mobile messaging option for customer support. Take a look at these numbers from Market Strategies International.
66% of consumers either prefer mobile messaging or consider it their second choice for communications when compared to phone and email.
70% of consumers want to use mobile messaging for troubleshooting, and nearly two-thirds want to use it for purchases or reservations.
85% of Millennials and 54% of non-Millennials would pay more for a product/service that has mobile messaging support.
Reach More Customers With an SMS Messaging Service
With the rising popularity of mobile apps and extensions like click-to-text, there’s a good chance your customers are already trying to text your business, and you just don’t realize it. All of their questions, comments, feedback, and sales inquiries are going… nowhere. Kinda makes you think, doesn’t it?
Business texting is a great way to let people skip the headaches and simply text customer service.
With a business SMS number, there’s no need for anyone to install an app on their phone—as far as your customers are concerned, it works just like regular text messaging.