Remote Assistance

Update systems and correct issues with Remote Assistance.

If you’re experiencing technical issues with your Windows computer, our Remote Assistance feature can help. With Remote Assistance, our team at JRA Tech can temporarily access your computer over the network or internet to diagnose and resolve any issues you may be experiencing.

All you need to do is click the link to download our application, and we’ll take care of the rest. If you need immediate assistance, feel free to call or text us. Alternatively, you can fill out our contact form to get in touch. And if you’ve already used our services, please consider leaving us a review to let us know how we’re doing.

A feature that allows JRA Tech to temporarily view and control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. It is based on the Remote Desktop Protocol. 

For immediate response please call or text us.
You can also get in touch by filling out our contact form

Let us know how we’re doing. Please leave a review.

 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Joe Hano 
 
2022-11-01
 
 
  
I've been extremely fortunate to work at JRA Design & Technology! I love my job and the people I work with. I'm always encouraged to be creative, express my ideas and think outside the box. If you don't love your job get a new one! I've never called in sick....😉
  
 
  
 
 
 
  
 
 
 Trish H. 
 
2022-10-17
 
 
  
Very happy with JRA Design & Technology. Whitney does a great job handling our site and social applications. Currently our online presence consists of our site, facebook, twitter, instagram and a blog. Our site was recently updated to a wordpress site that is much better than the old html one. I think it indexes better for searches and is more mobile friendly than the last one. Good job guys!
Working with the JRA Team is always a pleasure. We really appreciate their attention to detail that many would simply overlook.
Thanks for all your hard work.
Trish
Toomey Water Services
  
 
  
 
 
 
  
 
 
 Joe Hano 
 
2022-10-16
 
 
  
JRA Design and Technology have been handling our website, email accounts, google business locations and social application postings and do a fantastic job. We're very happy with all the work they've done for our online presence. We have 35 stores in Massachusetts, Rhode Island and Connecticut. Our traffic is on average 75k visits to all our online pages, maps and social applications, facebook and twitter.
Another nice feature is the analytic report we receive every month. It summarizes all important information so we can track, see progress and know where improvements are needed.
The really nice thing about working with JRA is that they will assess the ongoing situation and offer ways to improve current and future projects.
Currently we have started with Joe and his team producing videos promoting our monthly sales. This is looking very promising in a way to boost our sales.
Thank you
Joe H.
  
 
  
 
 
 
  
 
 
 Barbara Woodsman 
 
2020-05-30
 
 
  
Professional and friendly, created my site and handled my email accounts. Really like the fact that they’re local and can take care of everything I need for my business. I always recommend them to other businesses that I deal with.
Barbara at Task Concierge
  
 
  
 
 
 
  
 
 
 JRA Design 
 
2020-03-27
 
 
  
JRA Technology has always done an outstanding job. Handling our site design, social apps and video production. They are always dependable and professional.